“ I have had some difficult times in the past with this dealership. However, this particular interaction particularly with the salesman Trey was absolutely spectacular. I appreciate his honesty and his upfront nature. Closed the sale on a beautiful new Toyota Tundra without much pain! He has single-handedly regained me as a customer of Toyota Of Victoria. ”

“ The best one to go to is Ethan white!! Real respectful and kind , the best part about him is he won’t sugar coat shit to you he’ll keep it a buck with you no matter what!! ”

“ ⭐⭐⭐⭐⭐ If you’re looking for a salesperson who actually listens, ask for Brandt Herber. I went into Toyota already knowing exactly what I wanted. I had done my research, knew my budget, and wasn’t willing to settle for something that didn’t make financial sense. I negotiated hard, asked a lot of questions, and I know I wasn’t the easiest customer. Through all of it, Brandt never acted annoyed or tried to pressure me into making a decision. He listened, was patient, and treated me with respect the entire time. He even stayed until almost 10:00 PM to make sure everything was finished. The biggest thing that stood out to me wasn’t his sales ability—it was his character. You can teach someone how to sell a car. You can’t teach someone to genuinely care about people, be patient, or treat customers with kindness. Brandt already has those qualities. I also think he understood something that some people in sales forget: not every customer who negotiates is wasting your time. Sometimes they’re just trying to make the best financial decision for their family. Instead of giving up on me, he stuck with it, and because of that he earned our trust. My family has purchased several vehicles from Toyota over the years, and my husband and dad are both still in the market for vehicles. The sale he made may not have been the biggest one that day, but by treating us with respect, Brandt earned much more than one transaction—he earned repeat customers and referrals. That’s something money can’t buy. I don’t write reviews very often, and I definitely don’t recommend people unless they’ve earned it. Brandt did. If someone asks me where to buy a vehicle, I’ll tell them to ask for him. Thank you, Brandt, for proving that great customer service is about people first and sales second. -The Ashley & Imes Family ”

“ LA was an awesome salesman very polite and knowledgeable. He got my wife and I two new beautiful vehicles to drive home in! ”

“ Marcus Rendon is a great salesperson to work with! He found what I wanted and we had a deal in no time! He was very sensitive to my situation and got me on the road the same day! Nick in service was also a huge help. He took care of us right away so we could complete the deal. ”

“ Thank you Brandon for getting a new car. You did good job helping me. I am so blessed with a new RAV4 2026. I love my new car. ”

“ Five stars, and I'd do it again without hesitation. I came in knowing exactly what I wanted and Toyota of Victoria delivered without any drama. The entire process was smooth and refreshingly low-pressure. No upsell games, no add-on pushes, just straightforward help getting me into the car I wanted at a fair price. Shoutout to Mirlett on the internet sales side and Paul on the floor. Both were great to work with and made this feel easy rather than exhausting. This is what really stood out: I live in San Antonio and handled most of this over the phone before driving down to Victoria to pick it up. Even the financing process was painless, which honestly isn't always the case. Everything was ready and the in-person experience matched the energy of our phone conversations. If you're shopping for a Toyota and want a no-nonsense dealership experience, this is it. ”

“ The entire process was super simple super easy no hassle. Awesome place and people. ”

“ Had a great experience with all the staff. ”

“ I recommend asking for Santiago if youre looking for a new car. Couldn't be happier with the service! ”

“ Monroe Hobbs is a great asset to Toyota! Customer service and attention to detail is top tier! Great guy with great intentions! Highly recommend him! ”

“ First of all I would like to say, that I absolutely love my 2026 Toyota Tacoma. A huge thank you to BRITTAN for all his help. I went in with 1 specific vehicle in mind and he was able to help me get into that very vehicle. I would definitely recommend Toyota of Victoria, and would suggest to ask for BRITTAN. Thank you once again!! ”

“ Virginia Sartuche answered all my questions, had patience and took her time explaining all details of the vehicle. She gave excellent customer service!! ”

“ Tumar was very helpful and walked me through the process and was very patient with us answered all my questions. ”

“ Marcus Rendon was my sales person and did a fantastic job !! ”

“ Brandon Metcalfe was amazing! Not a single bad thing to say about him. Couldn’t recommend him enough. ”

“ I am highly satisfied with the quality of service provided by the Toyota team in addressing my needs. Their timely and effortless approach ensured that I received exceptional care. I extend my special thanks to Brittan and Brandon. ”

“ I am a twenty year customer of Toyota of Victoria , and have always had the highest regard for this group of people, from former owners The Blackwood Group to the present crew. The Sales Specialists who dealt with me, Scott and Brandt, exemplified the tradition of care and customer service. Thanks to all of you. ”

“ Brittan always does a great job!! 👏 10 stars! Sold us a 2026 RAV4! And my son approves! ”

“ Toyota of Victoria is hands down an awesome dealership to do business with! Our 2nd time purchasing a brand new vehicle there and definitely will recommend our salesman Brittan and this dealership to friends and family. :) ”

“ Very easy process, didn’t feel pressured at all. ”

“ David was so helpful and made the process easy as could be and I was out the door with a brand new car ”

“ Adyn was my salesperson. If and when I purchase another Toyota, I want him again. Everyone there was helpful and friendly. If I had to complaint, it would be the waiting on the paperwork, that’s at every dealership. I will be going back to Toyota of Victoria again in the future. ”

“ This is to recognize Margarita Villegas for the excellent service I received with the annual oil & check points on my 2017 Lexus. Margarita answered all my questions & provided a complete report for future maintenance. I recently moved to Victoria & it was a pleasure to receive a friendly welcome from Margarita & a comfort my Lexus maintenance is in good hands. Thank you Margarita. ”

“ I got great service on my Toyota. But the bad thing was i test drove a new truck to replace the one I had. I decided to go home and think about the new truck. In 3 days I got 18 phone calls. 7 text messages. I even called the salesman to have them stopped. I will be back for service but the phone calls and text that never stop is the reason I will not buy from them. ”

“ I am extremely disappointed with my experience at Toyota of Victoria. Purchasing a vehicle should be an exciting experience, especially when taking delivery of a newer vehicle, but the condition in which my car was delivered was completely unacceptable. When I received the vehicle, it was filthy and clearly had not been properly detailed or inspected before delivery. There were adhesive/glue stains left on the exterior, which should have been identified and removed long before the vehicle was presented to a customer. Even more concerning, the windshield washer fluid reservoir was empty. This is one of the most basic pre-delivery inspection items, and the fact that it was overlooked raises serious concerns about the thoroughness of the dealership's preparation process. The issues individually may seem minor, but together they demonstrate a lack of attention to detail, poor quality control, and a disappointing level of customer care. When customers spend tens of thousands of dollars on a vehicle, they should not have to clean up avoidable problems that the dealership should have addressed before delivery. I expected a professional delivery experience and received the exact opposite. Based on my experience, I cannot recommend Toyota of Victoria to anyone who expects a vehicle to be properly prepared, inspected, and presented before taking ownership. Toyota corporare will be notified. ”

“ I called to ask about an allocation request order of a Corolla cross hybrid or Camry I was been pressured to come into the dealership and look at vehicles. I did not want. I wanted a very specific trim level and options that they did not offer that I had already looked online and they wanted to try to force me into something else I did not want when I said I will call back after looking at a few other dealerships to see if they have what I want. I was then pressured to make an appointment out of my comfort as they keep going on and on and they keep asking you why you don’t want an appointment it’s very unfortunate that sales people will not listen to a customer when they say they are not ready for an appointment at the moment ”

“ Received a advertisement in the mail to find out I'm a winner but they can't tell me the prize. Sounds like a bunch BS to me. ”

“ One of the worst experiences in buying a new car. Haggled me to death with unnecessary services. Customer service is trash, absolute trash. Told me the car was ready to be picked up only to be called later on the road, that it won’t be ready until Monday. Unorganized, unprofessional, and time wasting company. ”

“ Is it true that the dealership is not responsible, if their employee, takes customers property out of the vehicle while its being serviced. ”

“ The salesman was very nice. He was trying to get us into a Vehicle. We appreciate all his help. But after looking at a few. They didn't have the one I wanted. He said they could get it there by Tuesday(Which we were willing to wait for it). But the person that he brought out to talk to me(Sales Manager). Was very rude and unprofessional. He told me how ungrateful I was. Because I wouldn't just pick one off the lot. When he was going back in his office across the dealership. He yells that he's no longer going to help us with the down payment.Supposedly The down payment, that he said he was taking care of it. So that we wouldn't have to put it down. I DO NOT RECOMMEND! I was willing to get a vehicle. I just wanted the vehicle that I chose. Not just anyone off the lot. If he would’ve just listened and had more respect. I honestly don’t see how he’s a sales manager.Treating people this way. I showed him respect, he should have done the same. ”

“ Don't waste your time here they just waste your time trying to put you in a vehicle you don't want. Do not go for any promotions or any voucher events they are having, horrible management and I do not recommend working with Paul or Michelle!! Go to another dealership ”

“ Most unprofessional sales manager that I have ever dealt with in my life. Went to do 2 trade ins with my girlfriend, to be told they arent going to be able to get to her. But still somehow managed to run my girls credit multiple times for no reason at all, knowing they didn’t have the time to try to sell her a vehicle. At one point the sales manager pitched me the idea that I need to, “let the bank take my vehicle”, to start over with them in a new vehicle since my, “credit is bad anyways”!!! Stay far away from this place they are just trying to get a vehicle sale anyway possible!! ”

“ Definitely the WORST EXPERIENCE I have ever had here in VICTORIA. That is because I wanted to stay local. My first visit sounded real GREAT like they were really trying their hardest. Scott was showing me a couple of vehicles. I had told him and Sales Manager that I didn't just want any car if I am going to be spending money on, I want it to be something I REALLY REALLY want and like. So, when they would try to throw me a car I would do my research and look at the pros and cons making it a bit of a longer process with a final decision. They knew I had a negative equity because I still owed on my vehicle that I am currently in. People trade in vehicles all the time, no biggy. They did pull up my credit score, ok still no biggy it was not the best. They continued showing me the VEHICLES they wanted and bringing me payments that I was not one hundred sure about. Mind you a cosigner was never mentioned, nothing about a credit score, NOTHING...just a down payment and signing what they brought to the table and they also gave me the option if I let go of my car how my numbers would look...which was off the table for me, because why would I want my credit to get worse?? So that was already a NO!!! I was willing to take on a negative equity and have a higher payment with the right vehicle, not vehicles "they suggest" NO HELP AT ALL! Today I called to try with an online priced vehicle that was posted for $12,000...the lady that answered was rude and all they said was NO they couldn't do anything that I automatically needed a cosigner. They didn't even bother talking or asking any further questions. They NEVER!!! NEVER!!! NEVER!!! Said I NEEDED a cosigner or anything the first time...they did mention a possible down payment the first time I went but now out of nowheres they can't help not even with a USED car without a cosigner even though I make 6 times the amount of the car payment. They never even checked my full income coming in. CRAZY!!! ”

“ DO NOTTT GO HERE. I came in looking for a Camry, they only had two on the lot and I was like okay, not what I was looking for but seems fine. They tell me they can get me what I’m looking for so I start asking for numbers, they say they can’t give me an estimate without pulling my credit, what if I decide it’s too much and don’t want the car?. So I start telling them no and that I’d rather sit on it and decide if I want that car or another car I saw in corpus, compare the trims and the prices. First sales guy leaves and brings the floor manager where he then starts harassing me asking me multiple questions and being straight up rude, I keep saying no and he won’t let up. He starts saying if I liked the deal in corpus why didn’t I just buy it there, I wanted to see if I could get a better deal or to see if they had more cars. I feel offended and don’t feel like going through with giving my credit unless I have numbers infront of me, the way corpus broke down the price for me. He says he can’t do that unless he has my credit. I won’t change my mind and when he leaves I tell my husband I want to go home since he was making me feel pressured. They both follow my husband, baby, and I out the door harrassing us some more trying to get us to buy a car/ test drive one. I leave in tears because of the experience and rudeness. How am I going to let them run my credit without knowing not even a rough estimate of the price?? Make the drive to corpus, because corpus Toyota would never have costumer service like that. ”

“ I had a pleasure working with Brandt. He did a phenomenal job. Love my new car, so thank you! Toyota of Victoria was good but Brandt's service was exceptional. Ask for him when you go and see for yourself! Edit: originally was told I would receive a free tank of gas for leaving a review. After being told to come back, they didn't give it to me because I gave them 4/5 stars. And the phone number I received from the general manager was a number to some Medicare insurance. 2nd Edit: they waited 60 days to submit my Title/Registration to the county. Legally they are suppose to do it in 30 days. I have been waiting on my title now because of their incompetence. I will be submitting a formal complaint to the dmv and the attorney General. ”

“ ***Update**** **STILL DISAPPOINTING** I reached out willing to give them a chance to make it right once again (after the GM replied to my review). The assistant General Sales Manager was the one who handled my call though. He again started the process of trying to figure out what I wanted and what went wrong. He passed me off to another regular salesman who had no idea of my situation and started from square one. Not only that, he was being rude the entire time. I was like man I’d really like more for my trade in and he said, “Well wouldn’t we all like more for our trucks…that’s not gonna make a difference”. After that I went back to the Sales manager. Then he said let me look at everything and I’ll text you in the morning (the morning of yesterday) 4/28/26. THEY WENT THE ENTIRE DAY WITHOUT REACHING OUT TO ME. and when I called asking for the GM, they said he’s there but not at his phone and will call me soon. He never did….I am in disbelief honestly. Sales manager: Tristian Salesman: Brittan (idk if spelled correctly) Long story short…I don’t live in Victoria and I gave the salesman what I was looking for and explained I couldn’t come to the dealership until they were confident in making sure my desired payment, price, and trade in were do-able. He told me come in to the dealership because they can reach that agreement but I had to be there in person for them to reach it. I said are you positive we can? He said I’m not playing games with you. Well of course I went into the dealership and the first offer was no where close to what I was looking for. When I told him I’m leaving because they lied to me, He told me “ This is only the first one, even our sales managers mom would’ve gotten this offer, let me go see what else we can do. Please don’t leave yet”. Then he came back with the keys to a totally different truck than what I was looking at and was like let me show you this one instead. So I said okay I’m leaving. That’s terrible and unprofessional. Can I talk to the sales manager? The salesman said he can come out in 20 minutes if that’s what you want to do. So I left and told the front desk lady how horrible my experience was. SHE is the only reason they have 1 star. She was so sweet and listened to my issue. I later got a call telling me that the experience was unacceptable and I would receive another call from the GM to see if they can make things right. 1 week later and I have not received an additional call to make things right. Just very disappointed for the lack of professionalism and transparency. (And that’s the short story) ”